Question 1

Which payment methods can I use to activate my Animo account?

Accepted Answer

You can pay via local bank transfer, POS, Palmpay or our international checkout (Selar/Paystack). Using Palmpay or POS often results in faster verification.

Question 2

How fast will my account activate after payment?

Accepted Answer

Most payments are verified within minutes for local bank and POS transfers. International payments may take slightly longer. If verification is delayed, contact support via WhatsApp or Telegram.

Question 3

Can I request a refund if payment fails?

Accepted Answer

If a payment error occurs, contact support with your transaction reference and we will assist. Refunds follow our payment provider policies and are handled promptly when applicable.

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